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30,00€(IVA inc.)
La experiencia de oro: cinco principios de liderazgo para crear una experiencia legendaria en sus clientes al estilo de Ritz-Carlton Hotel Company
- Michelli, Joseph
- 978-970-10-7096-3
- 2011-01-01
27,41€(IVA inc.)
Prescription for excellence: leadership lessons for creating a world class customer experience from uCLA health system
- Michelli, Joseph
- 978-0-07-177354-6
- 2011-06-01
0,00€(IVA inc.)
The new gold standard: 5 leadership principles for creating principles for creating a legendary customer experience courtsey of the Ritz-Carlton Hotel Company
- Michelli, Joseph
- 978-0-07-154833-5
- 2008-06-13